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Verizon Wireless Work Values
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Daily Duties at Verizon Wireless :
Managed a team of 11 Customer Service Representatives • Drove department leading call quality and efficiency results with effective coaching feedback and solid action plans for improvement. • Conducted monthly coaching sessions, reviewed statistics, listened to and discussed calls together to reinforce performance expectations. • Utilized effective time management skills to consistently meet scheduled deadlines • Effectively handled escalated calls by using sound judgment and expertise to resolve customer issues.
What they like about Verizon Wireless :
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Dublin, Leadership, Supervisor, Customer Service, Analytical, Organized, Adaptable, Communication
Skills
Leadership, Communication, Organization, Analytical, Compassion
Information about Verizon Wireless
Company Rank: Not Available
Average length of employment : 3 years
Average salary of employees: $50,000
These are some of the questions we asked our climbers about their experiences with Verizon Wireless :
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Verizon Wireless had these interests:
| Websites | |
|---|---|
| Linked in http://linkedin.com |
Linked in. |
