Igs Energy Work Values

Daily Duties at Igs Energy:

Managed a team of 11 Sales & Retention Specialists • Sent out daily outbound dialer campaign plan, partnering with workforce to identify proper labor allocation in order to effectively handle inbound and outbound call volume. • Trained team on new outbound marketing campaign protocols and develop scripting. • Coached team members to improve customer connection, negotiation skills, and call flow, through side by side coaching and recorded call monitoring. • Involved in the recruiting, interviewing, and on-boarding process. • Received exceptional results on my annual employee engagement survey. • Created and implement new job aids, coaching forms, and departmental process improvements to help enhance the overall employee and customer experiences. • Established additional credibility and respect from my team by taking customer calls alongside them.

What they like about Igs Energy:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Dublin, Leadership, Supervisor, Customer Service, Analytical, Organized, Adaptable, Communication

Skills

Leadership, Communication, Organization, Analytical, Compassion

These are some of the questions we asked our climbers about their experiences with Igs Energy: