Igs Energy Work Values

Daily Duties at Igs Energy:

Managed a team of 11 Sales & Retention Specialists • Sent out daily outbound dialer campaign plan, partnering with workforce to identify proper labor allocation in order to effectively handle inbound and outbound call volume. • Trained team on new outbound marketing campaign protocols and develop scripting. • Coached team members to improve customer connection, negotiation skills, and call flow, through side by side coaching and recorded call monitoring. • Involved in the recruiting, interviewing, and on-boarding process. • Received exceptional results on my annual employee engagement survey. • Created and implement new job aids, coaching forms, and departmental process improvements to help enhance the overall employee and customer experiences. • Established additional credibility and respect from my team by taking customer calls alongside them.

What they like about Igs Energy:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Dublin, Leadership, Supervisor, Customer Service, Analytical, Organized, Adaptable, Communication

Skills

Leadership, Communication, Organization, Analytical, Compassion

These are some of the questions we asked our climbers about their experiences with Igs Energy: