Texas Children's Hospital Work Values

Daily Duties at Texas Children's Hospital:

Responsible for the administration of system-wide employee relations strategies that supported over 10,000 employees. Assigned areas of responsibility included Texas Children’s Pediatrics which included 50 city-wide pediatric clinics, Texas Children’s Health Plan which also included The Centers for Women & Children (Greenspoint & Sharpstown). Served as functional resource regarding employee relations matters for employees and leadership at all levels. Conducted investigations on various employee activities, resolving issues and providing recommendations for corrective action. Partnered with Corporate Security to investigate suspected diversion, theft or fraudulent disbursement of medicine and samples. Partnered with key stakeholders, such as Compliance, Risk, Legal, Security, Organizational Development, Employee Assistance Program, Executive Leadership. Designed and presented various training programs such as New Employee Orientation, Harassment, and Professional Boundaries for leaders and staff within the organization. Acted as primary point of contact for employee issues both internal and external for the hospital. Mediated conflict between staff as well as staff to leader in hopes of resolving and repairing relationships. Served as key member on Human Resources’ Customer Service Committee with focus on improving colleagues’ customer experiences.

What they like about Texas Children's Hospital:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

coach, counselor, investigator, mediator, trainer, conflict resolution, employee relations, presentations, compliance, relationship building, teamwork, staff development, leadership development, orientation, employment law, EEO, ADA, policies, procedures, grievances, complaints, customer service, support, PHR, SHRM-CP, business conduct

Skills

PowerPoint Presentations, Staff Trainings, Training Design & Development , Mediations, Coaching, Investigations, Policies & Procedures, Relationship Building

These are some of the questions we asked our climbers about their experiences with Texas Children's Hospital: