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Thomson Reuters Work Values
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Daily Duties at Thomson Reuters:
• Managed a team of Product Specialists supporting Thomson Reuters’ Corporate Services client base. Focused on coaching as well as mentoring opportunities with individuals on the team. • Established best practices for building and maintaining strong customer relationships, effectively managing client expectations and encouraging greater use of Thomson Reuters’ products and services. • Assisted with escalated client situations and follow up. Created and implemented the necessary action plans to ensure a resolution path around each specific issue. • Successfully achieved Corporate Services’ retention goal, exceeding 92% retention rate. • Managed and supported a team of 10 Product Specialists in Thomson Reuters’ Manila, Philippines office. Served as the primary contact for the hiring, growth and development of the group as well as integration with the U.S. Operations teams.
What they like about Thomson Reuters:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Service Director, Investor Relations, Account Management, Salesforce, Framingham, Customer Success, HTML, Relationship Management, Project Management, Client Service, Website development, Public Relations, CSS, Management
Information about Thomson Reuters
Company Rank: Not Available
Average length of employment : 5 years
Average salary of employees: $120,000
These are some of the questions we asked our climbers about their experiences with Thomson Reuters:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Thomson Reuters had these interests:
| Books | |
|---|---|
MarketWatch.com |
Financial services site |
| Websites | |
| ESPN http://www.espn.com |
Sports website |
| Linkedin http://linkedin.com |
Social media site |
