Thomson Reuters Work Values

Daily Duties at Thomson Reuters:

• Managed a global team of 32 Website Project Managers and Website Developers responsible for building Investor Relations/Public Relations websites, utilizing best practice consultation and meeting client launch dates. • Responsible for 135 new and 276 redesigned client websites in 2013; and 98 new and 184 redesigned websites deployed in 2012. • Consistently achieved average survey scores of 9.2 out of 10 from website post launch client satisfaction surveys; met or exceeded target launch date for 99% of all website projects. • Responsible for monthly project reporting and analytics for senior management, including websites live and current project pipeline analysis. • Assisted with pre-sales consultation for prospective clients, highlighting Thomson Reuters’ value proposition and IR/PR website best practices. Directly responsible for multiple Initial Public Offering sales wins as well as new business. • Reduced client cancellations by developing proactive campaigns to enhance existing clients’ IR/PR websites. Efforts led to a retention rate of over 90% for those enhancement projects.

What they like about Thomson Reuters:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Service Director, Investor Relations, Account Management, Salesforce, Framingham, Customer Success, HTML, Relationship Management, Project Management, Client Service, Website development, Public Relations, CSS, Management

Skills

Salesforce.com, MS Office, JIRA, Confluence, HTML, Account Management, Client Retention, Relationship Management, Management, Financial Services, E-commerce, Investor Relations, Public Relations, Loyalty Marketing, Website Development, CSS, Javascript, API Development

These are some of the questions we asked our climbers about their experiences with Thomson Reuters: