Holiday Inn Select & Convention Center Work Values

Daily Duties at Holiday Inn Select & Convention Center:

Exceeded expectations through execution of human resources function at facility with 200 staff while supervising Human Resources Assistant. Provided job descriptions, coaching & counseling, investigations, recruiting and interviewing, performance management, disciplinary actions, terminations, & payroll and benefits administration. Drafted interviewing guides, revised employee handbook, developed & facilitated managerial and staff training programs. Investigated and resolved complex employee relations issues. Headed service program rollout involving facility-wide changes. • Saved $80K in annual unemployment compensation payments through optimal recruitment, discipline, and documentation for management of unemployment claims. • Managed EEOC claim to low settlement rate. • Decreased annual turnover by 50% within 2 years through implementation of interviewing guides, improvement of interviewing processes, and selection of appropriate candidates. • Increased customer service scores by 10% in 1 month through design and delivery of facility-wide customer service training program. • Reduced annual injuries from 12 to 3 at end of first year of tenure through launch and execution of safety incentive programs, improved safety culture, and consistent safety meetings.

What they like about Holiday Inn Select & Convention Center:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Positive Employee Relations, Recruiting, Turnover Reduction Expert, Performance Management, Training

Skills

These are some of the questions we asked our climbers about their experiences with Holiday Inn Select & Convention Center: