Tata Consultancy Services Work Values

Daily Duties at Tata Consultancy Services:

 Managed customer team efforts and problem resolution through the use of descriptive tool management. Facilitated team efforts to determine the root cause of the client’s concerns through the use of tiered analysis determining exact client requirements as spoken and driving factors to ensure comprehensive requirement gathering. Use of analytical tools to drive completion of the requirement aggregation process, and the presentation of the result to stakeholders. Realize process/project pulse to ensure real-time compliance with project timeline  Coordinated group efforts to obtain expected results and deliver “Value-Add” to the derived output for detailed project plans and work assignments. Define overall milestones and delivery scheduled for each segment working toward determined goal. Coordinated with team to ensure minimized backlog management and process bottlenecks through the use of FMEA application with resolution/mitigation efforts  Customer liaison/interface and iQMS compliance for Cincinnati GDC through iQMS standards. Scheduled/managed center project & support group analysis involving client/regulatory Audits, PMRs, and process health verifications. Managed all audit findings to an efficient/effective closure resolution with permanent corrective actions. Quantitative methods used to drive consistently high CSS. Constructed/managed account inferential CSS models to proactively define client improvement opportunities to align with client expectations  Scheduled/Implemented/managed customer-centric project metrics. Managed ITAR/EAR initiatives and US Regulatory compliance aligned with development documentation for the specificity of the GDC while managing user requirements. Provided iQMS training and implementation with project mentoring for statistical data enhancements. GDC action item depository for Support Group efforts and process performance. Composed required US based Tailoring documents to isolate regulatory restrictions within US territories vs TCS Corporate  Managed/achieved ISO Triple Audit Enterprise Certification compliance; achieving 2 noted Best Practices within TCS with compliance by example. Managed external client audits to ensure alignment for GDC Global compliance. Prepared/presented TCS NA Enterprise interests to achieve CMMi Level 5 (Optimized) Service & Development. Instructed TCS guidelines of iQMS principles and TBEM application

What they like about Tata Consultancy Services:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Quantitative Analysis, Audit Compliance, ISO and CMMi Compliance, Customer Satisfaction, Interactive Leadership, Operations Research, Operations Planning, Operations Methods, Six-Sigma Black Belt, Operations Logistics

Skills

Six Sigma Black Belt, Business Analytics, Operations Research, Operations Planning, Inventory Control, Project Management, Quality & Operations Program Management, B2B Logistics, Quantitative Analysis, Statistical Business Methods, Auditing & Compliance, Continuous Improvement, Quality System, Quality Management, Lean Manufacturing, Root Cause Analysis, Quality Assurance, Critical Path, ISO certification Planning & Development, Disaster Recovery & Business Continuity Planning (DR/BCP), Value Stream Mapping, Operations Modeling, Operations Logistics

These are some of the questions we asked our climbers about their experiences with Tata Consultancy Services: