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Hewlett Packard Work Values

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Daily Duties at Hewlett Packard:

• Designed, developed, test and implement unclassified reproducer applications for vendor support which allowed for vendors to see errors for correction and new product releases. • Performed troubleshooting of IVP installation tests resulting in improved processing of system installations and clean product release. • Installed client/server management system on windows server to monitor, diagnose and troubleshoot multiple client systems to supply centralized supportability. • Logged and managed customer trouble tickets, escalated tickets to engineering when appropriate. • Built Apache Tomcat library of PL/1 modules to provide a centralized repository of examples. • Designed customer site guide resulting in customer’s understanding of environment and ease of Field Service support and fix changes. • Developed new VISIO stencils which were used in system rack diagrams to document hardware configurations used to improve the maintenance and support of environment. • Provided technical support acting as US Soil Only liaison between the customer and HP - this enhanced the total customer experience and increase customer loyalty of our products and services. • Dispatched field engineers to customer sites for hardware issues and technical call handling • Documented team and customer processes for ease of continued support. • Assisted team members to increase resolution time of end user requests; provided training on areas of expertise.


What they like about Hewlett Packard:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.



Information about Hewlett Packard


Company Rank: Not Available

Average length of employment : 4 years

Average salary of employees: $67,500

These are some of the questions we asked our climbers about their experiences with Hewlett Packard:

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Were your performance expectations clearly communicated?

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Were you recognized for meeting or exceeding expectations?

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Did you feel like your personal contribution was important?

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Was your career path clearly outlined and discussed?

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I would recommend this as a place of employment.
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I believe in the purpose of this organization.
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I would work for this organization again.
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I feel employees are fairly compensated.
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