Mc Kesson (Formerly Per Se Technologies) Work Values

Daily Duties at Mc Kesson (Formerly Per Se Technologies):

• Managed 4 Supervisors, with the ultimate responsibility of 100 individuals in a fast-paced emergency medicine billing environment; 55 clients, 2 million annual patient visits generating $182 million in client revenue, resulting in $16 million for PST yearly • Planned, staffed, motivated and developed Accounts Receivable Team consisting of 23 hourly employees; and also Accounts Payable Team consisting of 6 hourly employees • Oversaw departments to include customer service, payment posting and support services • Recruited, trained, developed and motivated all staff • Maintained accurate payroll records, conduct monthly evaluations, administer annual appraisals and performance management to ensure personal and professional growth of all team members • Routinely monitored performance results and provide feedback • Communicated goals, policies and procedures necessary for attaining quality results • Developed knowledge of Federal and State Regulations (including HIPAA and EMTALA guidelines) in the ever-changing healthcare industry • Assured quality in all business practices and adherence to compliance standards • Constantly developed workflow processes • Created and facilitated training programs locally and at other PST offices • Identified trends and issues necessary to achieve client revenue targets and increase income • Actively participated in overall financial success of clients and PST • Reviewed managed care contracts and fee schedules for accuracy; necessary to recoup correct payments from payers • Ensured overall profitability by monitoring and managing expenses within departments and office-wide • Created and implemented Employee Incentive Plan, while continuing to make changes and enhance the plan • Documented internal hiring process • Organized and plan employee appreciation events • Extensive use of all MicroSoft Office applications

What they like about Mc Kesson (Formerly Per Se Technologies):

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.

Tags

Operations Management, Salesforce.com, Webex, GoToWebinar, Healthcare Business, Training and Development, Workforce Education, Customer Service, Relationship Management, Healthcare IT

Skills

Operations Management, Coaching, Training and Development, Web Based Trainer, Salesforce.com, Webex, GoToWebinar, JIRA, Call Center Administration, Customer Service, Relationship Management, Process Improvement, Leadership, Personnel Management, Personnel Management

These are some of the questions we asked our climbers about their experiences with Mc Kesson (Formerly Per Se Technologies):