Green Tree Credit Solutions Work Values

Daily Duties at Green Tree Credit Solutions:

• Lead a staff of 51 responsible for servicing operations of $3.5 billion loan portfolio, including liquidation of foreclosed and repossessed inventory. Exceeded all turn and recovery objectives. • Oversee the development of team objectives and key metrics such as calls per hour, accounts worked daily, % of time on phone, net staff time, abandon rates and flow rates that are tracked and reported. • Direct team development including hiring, training, coaching, and adherence to Company’s quality assurance and compliance standards. • Develop and maintain budgets.

What they like about Green Tree Credit Solutions:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Richmond VA, mortgage servicing, call center management, collections, customer service, management, leadership, asset management

Skills

Management, Leadership, Mortgage Lending, Portfolio Management, Risk Management, Finance, Customer Service, Credit, Process Improvement, Team Building, Mortgage Origination, Mortgage Servicing

These are some of the questions we asked our climbers about their experiences with Green Tree Credit Solutions: