Mandarin Oriental, San Francisco Work Values

Daily Duties at Mandarin Oriental, San Francisco:

◦Assisted the Front Office Manager and Rooms Director with day to day tasks and projects ◦Conducted colleague reviews ◦Facilitated trainings for new hires and retraining of current staff when necessary ◦Completed the weekly staff schedule, taking into consideration day off requests and high demand periods ◦Payroll via ADP ◦Budgeting ◦Problem solving. ◦Managed the Front Office up-selling techniques and data ◦Assisted guests with escalated problems and acted as the Manager on Duty four nights a week ◦As a Reservation Agent ◦Assisted the Sales department to ensure each guest's reservation was completed efficiently and accurately ◦Answered a high volume of inquiry phone calls ◦Assisted the Director of Revenue to meet weekly, monthly, and yearly budgets ◦Received perfect scores on all reservation shop calls.

What they like about Mandarin Oriental, San Francisco:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Sacramento, SpringerMiller, Fidelio, ADP, Excell, Microsoft Word, Google docs, SharePoint

Skills

Communication, Organized , Detail Oriented , Microsoft Office, Mentor, Training , Operations, Presentation Skills, Team Management, Customer Service , Time Management

These are some of the questions we asked our climbers about their experiences with Mandarin Oriental, San Francisco: