Mci Worldcom Work Values

Daily Duties at Mci Worldcom:

Coached and mentored supervisors to achieve business objectives and facilitate quality client services. Coordinated and led implementations and migrations overseas and developed all customer communication vehicles, including daily call procedures. Improved call management processes which reduced AHT; increased incoming calls and revenues.

What they like about Mci Worldcom:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Reengineering business processes, Human resources development and allocation, Process enhancements, Relationship building with high-profile client call center management, Creating and implementing cost effective solutions

Skills

Reengineering business processes, Human resources development and allocation, Process enhancements, and high-profile client call center management, Client and employee relationship building, Team leadership & development , Contact center operations , Client relationship management , Training, interviewing, hiring, & staffing , Workforce forecasting & planning , Profit and loss management , Financial management , Process improvement, Training development and delivery

These are some of the questions we asked our climbers about their experiences with Mci Worldcom: