Xerox Work Values

Daily Duties at Xerox:

Directed call center business unit with accountability for service delivery, operations, IT, HR, and facilities. Controlled planning, staffing, budgeting, prioritizing of expenses, and recommending and implementing strategic improvements. Oversaw labor planning, problem resolution, and coordination of activities between client and company personnel.

What they like about Xerox:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Reengineering business processes, Human resources development and allocation, Process enhancements, Relationship building with high-profile client call center management, Creating and implementing cost effective solutions

Skills

Reengineering business processes, Human resources development and allocation, Process enhancements, and high-profile client call center management, Client and employee relationship building, Team leadership & development , Contact center operations , Client relationship management , Training, interviewing, hiring, & staffing , Workforce forecasting & planning , Profit and loss management , Financial management , Process improvement, Training development and delivery

These are some of the questions we asked our climbers about their experiences with Xerox: