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4 Life Research Work Values
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Daily Duties at 4 Life Research:
• Conceptualized, planned, designed and executed a call center for a multi-level marketing company. • Increased the basic service levels of thirty-five lines from 69% to a level of 95% by ensuring that the staff was being fully utilized and focused on ensuring that calls were answered in less than thirty seconds. • Ensured calls were answered in 10 seconds or less. • Designed current call center configuration to ensure efficiency, by having all supervisors in one area and available to all representatives. • Established representative work standards, call monitoring strategies, hiring guidelines, and leadership development. • Directed call lines in 9 languages from 35 countries, ensuring coverage for their countries hours and giving excellent service. • Counseled for improvement in performance and when needed terminated employment. • Provided staffing and support during International Conventions in various parts of the U.S.
What they like about 4 Life Research:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Tags
Utah, Call Center, Staffing, Voice of the Customer, management, Salt Lake City, People Management, Analytical, Leadership, Leadership Development
Skills
Information about 4 Life Research
Company Rank: Not Available
Average length of employment : 6 years
Average salary of employees: $50,000
These are some of the questions we asked our climbers about their experiences with 4 Life Research:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
