Adventist Health System Work Values

Daily Duties at Adventist Health System:

My Current Daily Responsibilities: • Responsible for managing all supervisors and team members, setting work expectations and leadership standards. Offers consistent and timely feedback to supervisors and employees to ensure proper communication and effective professional growth. Manages entire support staff to ensure reporting and daily responsibilities such as email requests, incident management and change, to ensure SLA expectations are met or exceeded and oversees all re requests, incidents and problems. • Provide overall leadership to the overall Service Desk strategy. Manage the activities and personnel associated with providing IT Service Desk services to internal and external customers by identifying, prioritizing, and confirming resolution of reported problems with enterprise systems. Drive constant improvement within Service Desk with service management, metrics, while developing specific efficiency enhancing techniques. Set service targets and metrics and report against those targets. • Observes and develops operational functions, job duties and operating procedures to best suit the department and serve the customers. Reviews and adjusts schedules as necessary. Disseminates new information or tasks to Supervisors to ensure appropriate action is taken. Ensure that proper documentation of all new tasks are clear and communicated in a timely manner to Service Desk staff. • Ensures supervisors and employees are receiving appropriate feedback and training tools necessary for success, growth and development within the department and company. Motivates Supervisors and employees to receive 100% work time effectiveness and efficiency. Builds relationships within the company that benefit the department and ensure cohesiveness with business partners. • Performs administrative duties which include but are not limited to: supervisor evaluations, supervisor developmental plans, management scheduling, review of all employee evaluations prior to submittal, PPA's and counseling’s. Conducts weekly collaborative management staff meetings and coordinates employee staff meetings. Coordinates all incentive programs and employee appreciation programs. • Understand and actively participate in Environmental, Health & Safety responsibilities by following established departmental policy, procedures, training and team member involvement activities.

What they like about Adventist Health System:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

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These are some of the questions we asked our climbers about their experiences with Adventist Health System: