Wells Fargo Work Values

Daily Duties at Wells Fargo:

Managed customer service call teams comprised of 25 -30 team members. Oversees and is responsible for managing the customer experience through providing quality customer service. Influence performance of functional business unit. Handles escalated customer inquiries and complex account review. Additional responsibilities include coaching, influencing, developing and managing team member performance. Additionally responsible for managing human aspects of human resources, including hiring, terminations, talent & succession planning, training, discipline, salary and employee relations.

What they like about Wells Fargo:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Management, Human Resources, Strategic , Communication, Problem Solving, Process Improvement, Operational Risk, Leadership Development, Change Agent, Relationship Management, Vendor Relationships, Mortgage Servicing, Customer Service

Skills

Customer Service , Internal Controls, Leadership Development, Portfollio Management, Organizational Effectiveness, Staffing and Mentoring, Problem Solving and Critical Thinking, Compliance and Risk Management, Conflict Resolution, Training and Development, Oral and Written Communication, Process Improvement, Facilitation & Presentation , Management, Management

These are some of the questions we asked our climbers about their experiences with Wells Fargo: