Certified Payment Processing (A First American Payment Systems Co.) Work Values

Daily Duties at Certified Payment Processing (A First American Payment Systems Co.):

Oversee day-to-day operations at CPP, including strategic planning and execution to enhance profitability, meet production goals and maintain efficiency throughout the company. Direct oversight of several departments, including Recruiting Center, Marketing, Call Center, Financial and MIS Analytics, KPI Reporting, WorkForce Management, Retention, Training and Quality Assurance plus Applications Processing. •Analyze business operations to determine improvement opportunities and overall business strategy •Establish and implement Company policies, goals, objectives, and procedures, while ensuring proper alignment between all departments •Develop and hold accountable an operational team that can successfully support the VP by achieving Company goals •Set Company objectives; create and lead Company initiatives aimed at improving the Company’s overall success •Create standardized operational processes and goals across all departments •Ensure all operational activities stay within the specified budgets and timelines •Suggest continuous improvements for all areas of the Company Responsible for leading 6 Directors and 250+ indirect employees.

What they like about Certified Payment Processing (A First American Payment Systems Co.):

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Executive Management, Operations, Contact Centers, Vendor Management, Outsourcing, Stratrgic Planning, P and L, Collections, Financial Analysis, Risk Management, Retention, Customer Service

Skills

Financial Analysis, Call Center Leadership, Collections, Outsourcing, Process Management, Change Management, Budgeting, Strategic Planning, Executive Leadership, Customer Service, Policy Development , KPI Management, P and L, Vendor Management, Consulting

These are some of the questions we asked our climbers about their experiences with Certified Payment Processing (A First American Payment Systems Co.):