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Epic Tech Llc Work Values
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Daily Duties at Epic Tech Llc:
• Providing excellent troubleshooting techniques and customer service skills, supporting end user customers of Server based Networks and Computer Gaming systems throughout the United States. • Assisting customers with technical support and System training via Helpdesk Technologies tools and Trouble Ticket tracking system and documentation. • Coordinating with customers and their Internet Service Providers for proper modem and Firewall configurations via Internet Protocol (IP) for communication with the company network. • Instrumental in all aspects of System Networking, Server implementation and upgrades, All Computing issues that enable our clients to maintain system availability and online access at all times. • Interacting with clients to resolve customer gaming disputes using customer event tracking tools and system logs to clear misunderstanding between the clients and their customers.
What they like about Epic Tech Llc:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
IT Manger, Team Leadership, Project Management, Desktop Support Manager, IT Support Analyst, Network Support Analyst, Business IT Analyst, Connectivity, Billing, Cobol Programming Language
Skills
Microsoft Office Word, Microsoft Office Excel, Microsoft Office Power Point, Microsoft Office Project, Microsoft Office Publisher, Microsoft Office Access, Team Leadership, Lotus Notes Domino, Microsoft Office Outlook, Lotus Notes Domino Server Administration, Lotus Notes Domino Database Development, Microsoft Server 2003, Microsoft Server 2008, System Networking, Networking Configuration, Cobol / IMS Programming, JCL, ISPF Mainframe, AS 400 / AS 500 Mainframe, Dreamweaver Web Development, Flash Programming, Cisco Routers / Switches, Connectivity, Billing, Cobol Programming Language
Information about Epic Tech Llc
Company Rank: Not Available
Average length of employment : 3 years
Average salary of employees: $85,000
These are some of the questions we asked our climbers about their experiences with Epic Tech Llc:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Epic Tech Llc had these interests:
| Websites | |
|---|---|
| Linkedin http://https://www.linkedin.com/in/arthurpierceii |
LinkedIn Networking social media |
| Red Carpet USA http://www.redcarpetusa.us |
Red Carpet USA official website |
