Sap Labs Work Values

Daily Duties at Sap Labs:

User Experience Program Manager, Design and Co-Innovation Center, Palo Alto, CA 2014-2015 Managed design projects, delivered design proposals, resource management for design thinkers, designers and researchers, provided support during project in start-up like Innovation Center at SAP. Maintained and strengthened innovative partnerships. Executed on user experience goals / strategy. Worked closely with sales, marketing, product management and development, and other stakeholders. Combined knowledge of all team disciplines for successful research, design, and project deliverables. Resource management for our researchers and designers. Act as glue for the team. • Drove exceptional user experience by selling design services that led to recurring engagements with customers, and multiple up-sell opportunities for sales team. • Generated ~20 Mio USD license revenue and helped enable SAP’s largest insurance win at $120M USD (China) with team effort. • Set-up internal and external customers with design thinking workshops and validation sessions, and increased project pipeline by 142%.

What they like about Sap Labs:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

product management, project management, program management, product life cycle, user centered design methodologies, user testing, design thinking methodology, customer relationship management, design thinking methodologies, cross functional collaborator, resource management, change management skills, measure and communicate project progress, report project status, stakeholder management

Skills

design thinking methodology,, user centered design, product lifecycle management, SDLC management, scrum, agil methodology, lean execution, validation sessions, requirement gathering, research, planning roadmaps, project charters, cross-functional collaborator, authentic communicator

These are some of the questions we asked our climbers about their experiences with Sap Labs: