American Pool Enterprises Work Values

Daily Duties at American Pool Enterprises:

• Mechanical o Plumbing work with PVC schedule 40 & schedule 80 work o Wiring pool pumps o Chemical control units o Tile work o Pool heater troubleshooting. • Managerial o Directly manages 4 to 5 area supervisors o Manages region consisting of 40+ commercial accounts o Manages 100+ staff consisting of  Lifeguards, pool managers, porters, gate personnel, summer maintenance team, winter closing team. • Training o Directly recruit, hire and train maintenance team, area supervisors & pool managers. o Teaches supervisor team to conduct onsite training of lifeguard, pool management, porter and gate guard staff. o I attend bi-yearly trade shows for continuing education in the field. o Attained CPO (Certified Pool Operator) certification. • Finances o Finished the past two fiscal years with 1.6% in receivables. o Maintained an average profit margin of 17% per management contract. o Issued credit of service down by 22% in past 3 years under my management o Managing P&L statements for region. o Managed audits of staff and inventory. o Addressed nonpayment accounts, maintaining receivables at an all-time low. o Managed payroll of supervision and maintenance staff. • Sales o Increased sales from 452k in 2013, to 567k in 2014. o Increased number of management accounts by 22% in two years. o “Add-on” (Additional products, construction work, etc.) sales up 15% from 2013 to 2014. • Operations o I create framework of entire season consisting of when preseason operations will commence, when returning employees will be contacted, when summer operations will commence, etc. o Conduct safety training of supervisory staff. o Adhering to NYS Bather Code. o Adhering to NYS Health Code & OSHA Regulations o Create framework of day to day operation of supervisors who manage bulk of staff. o Hold weekly meetings with supervision staff throughout the season to discuss issues, further training, and changes needed to be implemented. o Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. o Responsible for maintaining relationship with vendors who include Enterprise, Home Depot, Harbor Freight, Sunbelt Rentals.

What they like about American Pool Enterprises:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Managment, Customer Service, Service, Operations, General Manager, P and L, Microsoft Office, Microsoft Word, Microsoft Excel, Powerpoint, Time Managment, Training, OSHA, Communication

Skills

Customer Service, • Customer Focused Solutions • Business Process Improvement • Performance Management • P & L Management • Team Leadership / Mentoring • Recruitment / Retention• Safety Improvement Management • Organic and Acquisition Growth• Integrity & , • Possess Excellent Verbal & Written Communication Skills• Able to Plan, Prioritize & Execute Detailed Instructions In a Timely & Efficient Manner•Demonstrated Leadership Capabilities, with the Ability to Work Independently, as ell as with Others•, Assist in the Preparation and Control of Records, Statistics, and Reports Regarding Operations, Finance, Budgets, Personnel Changes, etc. • Administers Programs, Projects, and / or Processes. •

These are some of the questions we asked our climbers about their experiences with American Pool Enterprises: