Phreesia Inc. Work Values

Daily Duties at Phreesia Inc.:

Participating with upper management, I exceeded the necessary aggressive network growth targets. My goal was to recruit as many physicians’ offices as possible to get their patients to use the Phreesia Pad as quickly as possible. I built and ran the B2B call center departments that achieved these goals all the while keeping customer satisfaction ratings ranking in the top 6% in an aggressive growth new technology environment. I built and ran three distinct departments– Physician Acquisition, Account Management, and Technical Support.

What they like about Phreesia Inc.:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Salesforce, Zoho, Customer Success, Start-Up, Healthcare, Analytics, Spotfire, SaaS, B2B, Call Center, Client Facing, Best Practices and Policies

Skills

Customer Success, Salesforce, Extensive B2B Call Center Experience, SaaS, Identifying / Rectifying Workflow Bottlenecks, Building Best Practices and Policies, Managing People on Customer Success Teams, Start-Ups, Developing Customer Self Reliance, Customer Acquisition, Upselling, Churn Prevention, Analytics

These are some of the questions we asked our climbers about their experiences with Phreesia Inc.: