Phreesia Inc. Work Values

Daily Duties at Phreesia Inc.:

Participating with upper management, I exceeded the necessary aggressive network growth targets. My goal was to recruit as many physicians’ offices as possible to get their patients to use the Phreesia Pad as quickly as possible. I built and ran the B2B call center departments that achieved these goals all the while keeping customer satisfaction ratings ranking in the top 6% in an aggressive growth new technology environment. I built and ran three distinct departments– Physician Acquisition, Account Management, and Technical Support.

What they like about Phreesia Inc.:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Salesforce, Zoho, Customer Success, Start-Up, Healthcare, Analytics, Spotfire, SaaS, B2B, Call Center, Client Facing, Best Practices and Policies

Skills

Customer Success, Salesforce, Extensive B2B Call Center Experience, SaaS, Identifying / Rectifying Workflow Bottlenecks, Building Best Practices and Policies, Managing People on Customer Success Teams, Start-Ups, Developing Customer Self Reliance, Customer Acquisition, Upselling, Churn Prevention, Analytics

These are some of the questions we asked our climbers about their experiences with Phreesia Inc.: