Phreesia Inc. Work Values

Daily Duties at Phreesia Inc.:

Participating with upper management, I exceeded the necessary aggressive network growth targets. My goal was to recruit as many physicians’ offices as possible to get their patients to use the Phreesia Pad as quickly as possible. I built and ran the B2B call center departments that achieved these goals all the while keeping customer satisfaction ratings ranking in the top 6% in an aggressive growth new technology environment. I built and ran three distinct departments– Physician Acquisition, Account Management, and Technical Support.

What they like about Phreesia Inc.:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Salesforce, Zoho, Customer Success, Start-Up, Healthcare, Analytics, Spotfire, SaaS, B2B, Call Center, Client Facing, Best Practices and Policies

Skills

Customer Success, Salesforce, Extensive B2B Call Center Experience, SaaS, Identifying / Rectifying Workflow Bottlenecks, Building Best Practices and Policies, Managing People on Customer Success Teams, Start-Ups, Developing Customer Self Reliance, Customer Acquisition, Upselling, Churn Prevention, Analytics

These are some of the questions we asked our climbers about their experiences with Phreesia Inc.: