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Molecular Devices (A Danaher Company) Work Values
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Daily Duties at Molecular Devices (A Danaher Company):
Increased PM renewal by 15% and increased T&M turns by 66% - 80%. • Accountable for a $12m Service P&L and 13 remote field service engineers. • Implemented and sustained excellent service Key Performance Indicators (KPIs) within Salesforce. • Value Stream Mapping (VSM) to guide tactical decisions. • Attain Voice of the Customer (VOC) to help guide service strategy while providing internal feedback to key departments. • Successfully integrate Genetix Ltd. field service team and product knowledge for product support. • Negotiate service level agreements to grow SLA revenue by 20%. • Successfully manage urgent customer issues by leveraging cross-departmental functions to minimize cost impact for both sides saving the business >$10m.
What they like about Molecular Devices (A Danaher Company):
Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.
Skills
Information about Molecular Devices (A Danaher Company)
Company Rank: Not Available
Average length of employment : 5 years
Average salary of employees: $0
These are some of the questions we asked our climbers about their experiences with Molecular Devices (A Danaher Company):
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
