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Fidelity Investments Work Values

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Daily Duties at Fidelity Investments:

• Managed $3.5M portion of FDIC insured brokerage account product to offer FDIC vs. SIPC coverage • Worked with senior management to develop initiatives to facilitate achievement of three year goal of reducing operating expenses by $68M and improvement of 50% improvement in transaction processing time and quality • Re-organization encompassing 7 locations and more than 1,700 associates into unified, world-class processing services entity that was flexible and effective • Obtained 22% improvement in customer service productivity by eliminating non-value-added activities • Led team of 19 in the Custody Operations Department utilizing Activity-Based Unit Costing to increase productivity by 11% and decrease cost by 2% • Orchestrated 5% improvement in service levels and customer satisfaction ratings during period with 68% increase in call volume


What they like about Fidelity Investments:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.



Information about Fidelity Investments


Company Rank: Not Available

Average length of employment : 3 years

Average salary of employees: $0

These are some of the questions we asked our climbers about their experiences with Fidelity Investments:

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Were your performance expectations clearly communicated?

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Were you recognized for meeting or exceeding expectations?

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Did you feel like your personal contribution was important?

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Was your career path clearly outlined and discussed?

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I would recommend this as a place of employment.
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I believe in the purpose of this organization.
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I would work for this organization again.
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I feel employees are fairly compensated.
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Climbers who worked at Fidelity Investments had these interests:

Books
How to Become Great Boss Management Book


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