The Walt Disney Comapny Work Values

Daily Duties at The Walt Disney Comapny:

Created strong relationships with C-level executives, leveraging in-depth understanding of end-to-end customer experience to identify pain points and latent customer needs. Identified challenges that put project time lines at risk and coordinated with appropriate stake holders, which ensured a smooth evolution. Identified challenges that put project time lines at risk and coordinated with appropriate stake holders, which ensured a smooth evolution. Executed integrated wireless connectivity in support of Walt Disney World's overall guest experience that included all POS locations and Disney Photo Imaging (DPI). Oversaw change management, problem management (including root cause analysis) and Service Level Agreements that created a negotiation tool to balance the user demands against the resources available. Measured vendor performance against contracted service level metrics on a weekly and monthly basis, identifying issues early on, ensuring that they were remediated in a timely manner, reducing business risks and revenue losses. Used collected data and translated it into quantifiable metrics, identified areas of concern, and implemented improvement plans.

What they like about The Walt Disney Comapny:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Project Management, Leadership, Program Management, Strategic Planning, CRM, Call Center Operations, Vendor Management, Forecasting, Technical Relationship Manager

Skills

Profitability and Cost Analysis , Remote Team Leadership, SPSS, Vendor Management, Call Center Leadership, Relationship Development, Cross Functional Project Management , Operations Management, Gamification, Strategic Business Planning and Execution

These are some of the questions we asked our climbers about their experiences with The Walt Disney Comapny: