Mci Worldcom Work Values

Daily Duties at Mci Worldcom:

Promoted to Senior Manager of Technical Support and Information Technology Operations for Consumer Marketing and Sales division of MCI Telecommunications. My organization built, designed, and provided direction for the strategic acquisition and marketing of existing consumer base and potential clients for MCI’s Friends & Family marketing campaign. Responsible for $50M+ operating and capital budget. Led systems architecture initiatives for large information technology operating environment. • Benchmarked, built and supported the largest Data Warehouse in the company (data mining, modeling, statistical analysis, sorting, reporting) in support of MCI’s Consumer Marketing organization. This warehouse, running both Oracle and Sybase database systems, powered MCI’s Friends & Family sales offering, which propelled the company to become a telecommunications powerhouse. Led software development (Java, C++, SQL) of many front-end applications for national MCI call centers. Experience with SAS, SPSS and other statistical and data mining software during benchmarking, design/configuration, and production support. Environment consisted of over 100+ terabytes of storage from multiple vendors in a high availability environment. Owned vendor relationships for pre-sales, sales, and ongoing technology support. In addition, my organization provided desktop and client/server support for several MCI IT and Consumer Marketing organizations in both Colorado Springs, CO and Denver, CO, totaling over 1000 customers. • Built large enterprise class data center at MCI Corporate facility, complete with raised floor, redundant power (PDU’s), cooling / humidity, backup generator, environmental monitoring, and secured access. My organization designed, developed and supported an internal software application (DB Depot) that provided complete asset management for our data center and supporting organizations including; tile location of equipment, environmental monitor history, vendor management, complete lifecycle hardware and software, vendor support levels, service history, primary support contacts, hardware/software flow diagrams, and much more. Received Consumer Marketing service delivery award for data center build out and DB Depot deployment. • Built second enterprise class data center in Colorado Springs, CO for MCI Strategic Acquisition Marketing System (SaMS) organization. Partnered with the Real Estate team to find good location for the 600+ employees and associated hardware for data center management. Performed many of the same functions as in the previous deployment. Received SaMS Consumer Star award for data center design and project execution. • Organization supported primarily Sun hardware, E10K, and other enterprise-class servers, along with a 128 node IBM MPP system running AIX OS. Supported Cisco networking hubs, switches, and router technologies. SAN consisted of a very large 100+TB environment comprised of StorageTek, EMC, and Cambex disk arrays. Also responsible for supporting 1000+ users running primarily Dell desktops and Sun Workstations. Complete help desk and 7x24 technical support, including first level software support. Major Contributions: • Established and supported Windows (Dell, IBM) client-server environment for MCI Sales and Marketing Systems organization that moved headquarters from California to Colorado Springs, CO. • Designed and supported local 7x24x365 data center operations, including large scale 128 node IBM MPP SP2 - the first system off the IBM assembly line and the largest data warehouse within MCI, supporting MCI Friends & Family Consumer division. Supported eight large scale Sun E10000’s and many other Sun Enterprise level systems. • Supported over 100+ Terabytes of local SAN fabric (EMC, StorageTek, Cambex, IBM, SUN). • Established national Sun Solaris service restoration team for MCI global support operations managing over 4500 servers enterprise wide. • Led organization in support of server and desktop re-architecture initiatives for sales and marketing organization. Realized over $2M in cost savings through consolidation, product re-deployment, systems design and database re-engineering.

What they like about Mci Worldcom:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Automation, IT, Systems Engineering, Transformation, Colorado, Unix/Windows, Vice President, Budgeting, Capacity Planning, Infrastructure

Skills

Automation, IT Executive, Windows, Unix, Linux, Budgeting, Capacity Planning, Infrastructure

These are some of the questions we asked our climbers about their experiences with Mci Worldcom: