Comcast Work Values

Daily Duties at Comcast:

Led Unix & Storage Operations organizations, supporting over 15,000 Unix & Windows based systems and over 12 Petabytes of managed storage. Combined technology environment consists of: Linux, Solaris, Windows, CentOS, HPUX, ASM, Veritas Foundation Suite, Veritas Cluster Server, Oracle RAC, EMC, HP, NetApp, Clariion, Cisco, Brocade • Combined National Operations staff into a single support organization, leveraging our capabilities and increasing our service offerings. • Designed and implemented an ITIL-aligned online Service Catalog for one-stop IT support shopping for our national customer base. • Built & integrated onshore & offshore Operations teams into a 7x24 support model, consisting of level 1 and level 2 engineers. • Worked closely with Engineering and Architecture teams to develop virtualization computing solutions for our customers, drastically reducing time to market. • Managed operating and capital budgets and financial forecasting/modeling ($20M+) Major Contributions: • Built virtual systems delivery for customer-facing and business-facing application development teams, reducing delivery times to days rather than weeks. • Built organization with 6 direct reports and total staff of 50 reports providing Unix & Storage Operations support services, including full hardware and software support at tier 1 and tier 2 levels. • Streamlined change management implementation using Opsware/HPSA and other automation methodologies to increase our production and overall delivery by over 50%. • Received National Engineering & Technology Operations award for collapsing operations model, while reducing overhead and increasing efficiency.

What they like about Comcast:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Automation, IT, Systems Engineering, Transformation, Colorado, Unix/Windows, Vice President, Budgeting, Capacity Planning, Infrastructure

Skills

Automation, IT Executive, Windows, Unix, Linux, Budgeting, Capacity Planning, Infrastructure

These are some of the questions we asked our climbers about their experiences with Comcast: