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Life Technologies Work Values
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Daily Duties at Life Technologies:
Analyze more than 2,000 customer feedback items monthly from www.lifetechnologies.com. Answer scientific and website inquiries, test, report issues, track open tickets and ensure timely resolution from the business to improve web site quality and customer experience. Present monthly statistics to eBusiness. • Escalate website outages and revenue impacting issues. Create tickets and provide essential information on workflows or failed practices. Collaboratively work to resolve items • Communicate customer pain points and current issues to eBusiness teams, Marketing teams, Customer Service, Tech Support, Customer Care and regional leads • From November 2013, reduced 1,000’s of broken links by 90-95% on www.lifetechnologies.com. Tracked all items fixed and published to production. Monthly progress reports completed
What they like about Life Technologies:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
eBusiness, eCommerce, B2B, Incident Management, digital marketing, data analysis, user experience, Remedy, HPQC, SiteImprove, Scrutiny, Kampyle, RNT, feedback, technical support, B2C
Information about Life Technologies
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $87,000
These are some of the questions we asked our climbers about their experiences with Life Technologies:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Life Technologies had these interests:
| Websites | |
|---|---|
| CNN |
Current world news |
| LinkedIn Group Discussions |
LinkedIn discussions concerning call centers, customer service, user experience, biotechnology |
