Methodist Medical Center Covenant Health Work Values

Daily Duties at Methodist Medical Center Covenant Health:

Front desk duties including answering incoming telephone calls, route callers, take messages and provide routine information to callers, serve as a point of contact for physicians and their staff for the scheduling of surgeries and pretesting, obtain complete patient demographic and insurance information upon scheduling, maintain a daily log of patient appointments, notify appropriate departments of scheduled procedures, print and post surgery schedules and operating room staff assignments for the next day’s surgery cases, perform clerical duties necessary for the efficient functioning of the surgery department, manage tube system for delivery of specimens for stat lab testing and pharmacy needs, submit various work orders and order supplies. Serve as communication resource between operating rooms, pre-op/recovery room, surgery waiting room, capacity, materials management, CVSU, ICU, sterile processing department, Anesthesiologists, radiology, unit secretaries and nurses, same day services, anesthesia techs, etc. Register vendors and verify appointments with departments.

What they like about Methodist Medical Center Covenant Health:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Patient Registration Specialist, Quality Assurance Specialist, Medical Account Specialist, Customer Service Representative, Hospital Department Secretary, East Tennessee, Patient, Registration, Account, Surgery, Medical, Records

Skills

Customer Service Representative, Quality Assurance, Patient Registration, Account Specialist, Medical Insurance Verification, Computer Applications

These are some of the questions we asked our climbers about their experiences with Methodist Medical Center Covenant Health: