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Coleman & Associates / Verizon Communications Work Values
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Daily Duties at Coleman & Associates / Verizon Communications:
Selected into role of Help Desk Supervisor for Verizon’s Customer Appeals Department. Troubleshot, researched, diagnosed, and resolved complex technical issues. Resolved escalated formal customer complaints legally filed with The Public Utilities Commission or Better Business Bureau. Managed and monitored phone and Internet-based technical support for thousands of users.
What they like about Coleman & Associates / Verizon Communications:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Tags
Virginia Beach, Help Desk, Service Desk, Technical Support, System Administrator, Information Technology, Internet service provider, Network Support, Network Engineer, Customer service, Phone support, Senior Level Service Desk, Senior Level Help Desk, Service Desk Supervisor, Senior Technical Support Representative
Skills
Technical Support, Help Desk Support, Service Desk Support, Systems Administrator, Customer Service, Network Support, Software Administration, Active Directory, Network Administration, Telephone Support, Microsoft Products, Microsoft Windows, Server Support, Server Administration, Business Analyst, Help Desk Management, Service Desk Management, Microsoft Office, Exchange Server, Desktop Support, Field Service, Remote Support, IT Consulting, Information Technology, Computer Hardware, Remedy, Software Installation, End User Support, Routers, LAN/WAN, Group Policy Administration, Backup Exec, Network Engineering, Customer Relations, Technology Deployment & Upgrade , Business & Technical Analysis
Information about Coleman & Associates / Verizon Communications
Company Rank: Not Available
Average length of employment : 8 years
Average salary of employees: $55,000
These are some of the questions we asked our climbers about their experiences with Coleman & Associates / Verizon Communications:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Coleman & Associates / Verizon Communications had these interests:
| Websites | |
|---|---|
| LinkedIn http://www.linkedin.com/pub/mike-scott/3/15/4b7/ |
My LinkedIn profile |
| MCP Site https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=12&ct=1414681347&rver=6.2.6289.0&wp=MBI&wreply=https:%2F%2Frps-mlxprod.microsoft.com:443%2FRpsSts%2FLogOn%3Fwa%3Dwsignin1.0%26wtrealm%3Dhttps%253a%252f%252fmlxprod.accesscontrol.windows.net%252f%26wrepl |
Microsoft Professional Website. Good place to find resources |
