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Coleman & Associates / Verizon Communications Work Values
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Daily Duties at Coleman & Associates / Verizon Communications:
Selected into role of Help Desk Supervisor for Verizon’s Customer Appeals Department. Troubleshot, researched, diagnosed, and resolved complex technical issues. Resolved escalated formal customer complaints legally filed with The Public Utilities Commission or Better Business Bureau. Managed and monitored phone and Internet-based technical support for thousands of users.
What they like about Coleman & Associates / Verizon Communications:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Virginia Beach, Help Desk, Service Desk, Technical Support, System Administrator, Information Technology, Internet service provider, Network Support, Network Engineer, Customer service, Phone support, Senior Level Service Desk, Senior Level Help Desk, Service Desk Supervisor, Senior Technical Support Representative
Skills
Technical Support, Help Desk Support, Service Desk Support, Systems Administrator, Customer Service, Network Support, Software Administration, Active Directory, Network Administration, Telephone Support, Microsoft Products, Microsoft Windows, Server Support, Server Administration, Business Analyst, Help Desk Management, Service Desk Management, Microsoft Office, Exchange Server, Desktop Support, Field Service, Remote Support, IT Consulting, Information Technology, Computer Hardware, Remedy, Software Installation, End User Support, Routers, LAN/WAN, Group Policy Administration, Backup Exec, Network Engineering, Customer Relations, Technology Deployment & Upgrade , Business & Technical Analysis
Information about Coleman & Associates / Verizon Communications
Company Rank: Not Available
Average length of employment : 8 years
Average salary of employees: $55,000
These are some of the questions we asked our climbers about their experiences with Coleman & Associates / Verizon Communications:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Coleman & Associates / Verizon Communications had these interests:
| Websites | |
|---|---|
| LinkedIn http://www.linkedin.com/pub/mike-scott/3/15/4b7/ |
My LinkedIn profile |
| MCP Site https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=12&ct=1414681347&rver=6.2.6289.0&wp=MBI&wreply=https:%2F%2Frps-mlxprod.microsoft.com:443%2FRpsSts%2FLogOn%3Fwa%3Dwsignin1.0%26wtrealm%3Dhttps%253a%252f%252fmlxprod.accesscontrol.windows.net%252f%26wrepl |
Microsoft Professional Website. Good place to find resources |
