First American Bank Work Values

Daily Duties at First American Bank:

•Ability to establish credibility and rapport, be friendly and personable and look for ways to benefit the customer's financial relationship both over the phone as well as in person. •Excellent customer contact skills; comfortable asking questions/interviewing customers about their financial situation; strong listening skills •Comfortable making outbound calls or in person meetings to establish/build/maintain client relationships •Understands how to present features, and benefits of products and services to customers with differing needs •Self motivated, assertive, performs well in a competitive sales environment •Professional, thorough and organized; follow standard operating policies and procedures •Ability to learn products, services and procedures quickly and accurately; explain concepts clearly to customers and to help increase cross selling opportunities •Interpret numbers, trends and data to make effective decisions •Help client achieve personal and professional goals •Acquire, retain, deepen and manage relationships with our customers •Coached and built relationships with bankers to help prospect for new clients •Helped collection department collect past due payments •Develop, retain and expand relationships with centers of influence

What they like about First American Bank:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Sales, Business Development, Management, Small Business Lending

Skills

Management, Leadership, Sales, Teamwork, Business Development

These are some of the questions we asked our climbers about their experiences with First American Bank: