First American Bank Work Values

Daily Duties at First American Bank:

•Ability to establish credibility and rapport, be friendly and personable and look for ways to benefit the customer's financial relationship both over the phone as well as in person. •Excellent customer contact skills; comfortable asking questions/interviewing customers about their financial situation; strong listening skills •Comfortable making outbound calls or in person meetings to establish/build/maintain client relationships •Understands how to present features, and benefits of products and services to customers with differing needs •Self motivated, assertive, performs well in a competitive sales environment •Professional, thorough and organized; follow standard operating policies and procedures •Ability to learn products, services and procedures quickly and accurately; explain concepts clearly to customers and to help increase cross selling opportunities •Interpret numbers, trends and data to make effective decisions •Help client achieve personal and professional goals •Acquire, retain, deepen and manage relationships with our customers •Coached and built relationships with bankers to help prospect for new clients •Helped collection department collect past due payments •Develop, retain and expand relationships with centers of influence

What they like about First American Bank:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Sales, Business Development, Management, Small Business Lending

Skills

Management, Leadership, Sales, Teamwork, Business Development

These are some of the questions we asked our climbers about their experiences with First American Bank: