Imagine Communications Work Values

Daily Duties at Imagine Communications:

Promoted to Sr. QA Manager within two years of managing the QA department, due to the results obtained in the first two years. Manage local and international very motivated QA teams that we have built over the years to test the Broadcast Automation systems QA is responsible for, hiring, coaching and developing them to keep them engaged with the company’s vision. Coordinate with our QA engineers the process of building the test plans used by our QA teams today, which includes thousands of test cases and customer scenarios. Continuously review the test Plans in collaboration with other teams (like service and project management) to ensure the test plans meet the customers’ requirements. The defect leakage has been reduced by 60% in the last three years. Automated the smoke test plans for the core products, reducing the QA cycle time by 75%, improving the quality by ensuring accurate tests and duration estimations, repeatability, efficiency. Automated test cases allow the team to increase the number of manual tests and customers’ scenarios, and also allows the creation of new metrics that when analyzed can be used to improve the process in the areas needed the most. Negotiate with the business stakeholders and cross-functional teams to improve processes related to the SDLC. Implement changes to processes to ensure continuous improvement. Make sure the bug tracking and enhancements process is well defined and workflows are follow through by the different stakeholders (engineering, product management and QA) Coordinate Lab activities, making sure the equipment and software is up to date, coordinate loaners from other vendors and acquire new-generation equipment as it is being developed by other teams to ensure interoperability.

What they like about Imagine Communications:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Broadcast, Automation, Video, Management, Director, Media, Process, Improvement, Quality, Project, Program

Skills

Microsoft Office, Microsoft Project, Visio, Microsoft Servers and Databases, Networking, Broadcast , Troubleshooting, Process Improvement

These are some of the questions we asked our climbers about their experiences with Imagine Communications: