Merck (Formerly Shering Plough) Work Values

Daily Duties at Merck (Formerly Shering Plough):

• Managed, troubleshoot and resolve departmental incident and problem tickets associated with the use of Corporate Coding Control customized (CCC) application. • Evaluated the validated state of EDMS by initiating, collecting, collating, reviewing and evaluating Periodic Review and Performance Monitoring reports written and submitted annually for each site by site administrator’s to Global Quality Systems group. • Managed and maintained functional and physical attributes of business systems by controlling changes made to hardware, software, firmware, system documentation, SOP’s and test procedures throughout their life cycle. • Approved updates to requirements and design/functional specifications for planned improvements or corrections to critical applications. • Collaborated with IT group in performing system verification testing to ensure that database patches and OS upgrades have been installed correctly and has no negative impact on the operation of the application. • Responsible for recording Corrective Actions /Preventive Actions (CA/PA) in Trackwise for addressing non-conformance issues affecting systems performance and/or functionality. • Facilitate between business and IT in documenting and assessing risk for critical systems. • Assisted in the escalation and mitigation of incidents in both a formal Test and Production environment. • Departmental systems “Change Owner” responsible for authorizing, initiating and supervising projects for system improvements and for resolving issues that impact the operational use of regulated systems.

What they like about Merck (Formerly Shering Plough):

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

QA Tester, Application Support, Clinical Systems, Help Desk, Software Tester, Data Manager, EDC, CTMS and CTP, Systems Support, Documentation Specialist

Skills

Knowledge of Clinical/Safety Systems, Ability to provide role based training on the use of applications, Experienced providing user application support, Change Management, Computer Validation

These are some of the questions we asked our climbers about their experiences with Merck (Formerly Shering Plough):