Professional Service Industries, Inc. Work Values

Daily Duties at Professional Service Industries, Inc.:

Reporting to the CFO, responsible for the overall direction of the IT department which includes functions of help desk, desk side services, networking, messaging, servers, voice, security, database and data center services. Establishing strategic relationships, oversight and management of IT outsourcing partners and vendors. Reviewing hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale. Continually improving and maintaining IT infrastructure and architecture including disaster recovery, change management, monitoring, reporting and documentation. Ensuring continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance. Establishing IT departmental goals, objectives, and operating procedures. Managing 11 staff members and a $2.7M budget within a 3% margin. Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing, and in-house development. Developing business case justifications and cost/benefit analyses for IT spending and initiatives. Establishing and maintaining strong business partnerships with internal users to fully understand the business and plan those needs into system capabilities. Leading IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization.

What they like about Professional Service Industries, Inc.:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Telecom Expense Management, SharePoint, Exchange, Office 365, Lync, SCCM/SCOM, Cisco ASA, SIP Trunking, IT Management

Skills

Proposal Writing, Vendor Negotiation, Supervising Difficult Personalities, Budget Planning, Change Management and Systems Testing, Network Cabling, Switches, and Routers

These are some of the questions we asked our climbers about their experiences with Professional Service Industries, Inc.: