Macy's Work Values

Daily Duties at Macy's:

Overview: Responsible for driving sales and selling with a focus on My Macy's. All storewide activities related to selling/service, merchandising, sales promotion, store maintenance, expense management, shortage prevention and sales support functions are under my direction. A focus on training, coaching and development of a team of Executives who grow following my leadership. Key Accountabilities: Sales - Drive and exceed sales goals by developing & executing strategies; determine business-driving opportunities - Lead the push toward selling through coaching, follow-up and recognition - Ensure Executive team adheres to report processes; support action plans focusing on deficient areas - Determine business-driving opportunities by leading and participating in store-focused Deep Dives - Effectively communicate merchandise needs to District Merchant and Planning team in support of My Macy's - Ensure consistent execution of merchandise presentation, sales and event set-up, sizing, pricing and signing standards - Strengthen attendance and weekend hours compliance among staff - Coach Executive team to deliver Associate Star Reward application goals by reinforcing new account benefits - Provide leadership in delivery of all Company initiatives; clearly communicate objectives and priorities to team - Establish high-level of shortage awareness and effectiveness; ensure implementation of all policies and procedures Customer - Coach Associates and Executives to consistently deliver selling behaviors resulting in high customer engagement - Coach Sales Managers to actively coach their Associates using the weekly Associate Scorecard metrics and engaging with Associates through formal & informal observations by focusing on selling behaviors - Review and utilize all scorecards, including Selling Area Scorecard, and Associate observations; provide constructive feedback to Sales Managers and identify areas of opportunity - Celebrate and recognize selling successes; coach store team to continually improve selling performance - Ensure executive presence and appropriate coverage throughout the store - Maintain high customer readiness standards; deliver a clean, neat and easy-to-shop store environment People - Recruit a qualified team of selling-focused Executives; build a bench for future advancements and promotions - Ensure required Associate & Executive training is conducted on a timely basis; ensure assigned mentors engage with new hires - Build a recognition culture by executing the Macy's recognition program with energizing, engaging storewide rallies - Actively fill open positions, prioritizing internal Associates in Commission, Specialist and High Level selling areas - Hold Sales Managers accountable for conducting weekly meetings with Sales Associates - Conduct ongoing Talent Analysis of Associates and Executives; establish career progression plans for key players and positions in order to match best talent resulting in retention of best people and turnover reduction - Utilize review process as a tool for Executive talent development, promotion and advancement - Monitor and address performance issues on a timely basis - Lead team to support giving back to the local community, helping create stronger, healthier places to live and work Skills Summary: - Recruit a qualified team of selling-focused Executives; build a bench for future advancements and promotions - Ensure required Associate & Executive training is conducted on a timely basis; ensure assigned mentors engage with new hires - Build a recognition culture by executing the Macy's recognition program with energizing, engaging storewide rallies - Actively fill open positions, prioritizing internal Associates in Commission, Specialist and High Level selling areas - Hold Sales Managers accountable for conducting weekly meetings with Sales Associates - Conduct ongoing Talent Analysis of Associates and Executives; establish career progression plans for key players and positions in order to match best talent resulting in retention of best people and turnover reduction - Utilize review process as a tool for Executive talent development, promotion and advancement - Monitor and address performance issues on a timely basis - Lead team to support giving back to the local community, helping create stronger, healthier places to live and work

What they like about Macy's:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Leadership, Strategic Planning, P&L Management, Team Building, Joint Ventures, Management

Skills

These are some of the questions we asked our climbers about their experiences with Macy's: