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Verizon Communications Work Values
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Daily Duties at Verizon Communications:
Acted as single point of contact for a group of assigned customer account with large revenue and complex products. Managed any interactions from the customer order through billing to ensure customer satisfaction. Proactively managed the customer's service needs to ensure customer satisfaction and meet their expectations. Promotes revenue growth, retention and overall customer satisfaction. Serve as the conduit and escalation point for expectation problem management for issues in the areas of repairs, order entry, order validation, service activation, test and turn up, disconnects and billing.
What they like about Verizon Communications:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Telecommunications, Sales Support, Telecom Billing, Customer Service Manager, Customer Project Manager
Information about Verizon Communications
Company Rank: Not Available
Average length of employment : 10 years
Average salary of employees: $40,000
These are some of the questions we asked our climbers about their experiences with Verizon Communications:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Verizon Communications had these interests:
| Books | |
|---|---|
The art of Being Generous |
A practical way to improve being generous through simple acts of kindness. |
| PMP Study Guide |
Text book on how to study and pass the PMP Exam |
| Websites | |
| Linedin http://www.linkedin.com |
Network of Professionals |
| PMI http://www.PMI.org |
Project Management professional Organization |
