Seattle Children's Hospital Work Values

Daily Duties at Seattle Children's Hospital:

Worked in three separate departments: Emergency Department, Pediatric ICU, and Outpatient Clinics in promotion succession during my 17 year career at Seattle Children's Hospital. Please see below: Promotion: Clinical Operations Manager: Otolaryngology, Craniofacial, Dermatology, Plastic Surgery, and Vascular Anomalies Clinics: Jan 2007-Jan 2009 Managed clinical operations, budgeting, personnel management, policy development, CPI improvement projects, focused on eliminating barriers and increasing access to highly demanded specialty practices. Decreased wait time to appointments to increase customer satisfaction. Used LEAN methodology to increase efficiency in work flows. Promotion: Lead Communication Specialist, Nursing Supervisor Jan 2000- Jan 2007 Supervised Level 3 regional pediatric ED nursing and support staff; clinical operations and budget-conscious staffing. This position was 25% clinical charge nurse and 75% Communication Charge Nurse. In partnership with our medical director, I organized, designed and implemented a new ED communications center and directed ED nursing staff to triage and manage all incoming/outgoing ED phone, radio and online information between Seattle Children’s ED and providers, EMS dispatch, Airlift Northwest, Medic One, pharmacies, patients & families. Committee membership: Nursing Quality Practice Council, Evidence-Based Practice Council, Just Culture Steering Committee, LEAN Leadership Team. Managed bed placement, triage and direction of incoming transfers, assisted all units of 240 bed hospital and emergency department in per diem nursing supervisor role. ED Charge Nurse and Pediatric Intensive Care Unit RN June 1992-Jan 2000 Primary nurse responsible for ED and PICU care of pediatric medical, surgical, and critically ill patients, including neonates. Supervised regional pediatric emergency department nursing and CNA staff; including triage, clinical operations and budget-conscious staffing. Committee membership: Nursing Quality Practice Council, Evidence-Based Practice Council, Just Culture Steering Committee, Unit Based Staffing Committee, LEAN Leader training.

What they like about Seattle Children's Hospital:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Nurse Manager, Pediatric Nurse, Nurse Supervisor, Vascular Surgery Nurse Manager, Primary Care and Internal Medicine Manager, Specialty and Vascular Surgery Manager, Teamwork, Team Building, Training, Education, Customer Service, Management, Leadership, Budgeting, Process Improvement, Program development, Marketing, Business development, Electronic Medical Records, Presentations, Public Speaking

Skills

Nursing, Management, Teamwork and Team Building, Customer Service, LEAN principles, Process Improvement, Training and Education, Budgeting, Emergency Preparedness, BLS/ACLS/PALS, Project Management, Performance Evaluation, Coaching, Community and Business Relations

These are some of the questions we asked our climbers about their experiences with Seattle Children's Hospital: