Maconomy Work Values

Daily Duties at Maconomy:

Provided first level support and relationship management for a financial software package which specializes in profitability on a project by project basis. • Established status conference calls with clients to ascertain areas where additional support or consulting would be beneficial. • Created Frequently Asked Questions (FAQS) for publication on the US website. Created Videos documenting FAQs for client use on support website. • Created report statistics to ensure continuous monitoring and improvement of support functions. These metrics helped ensure that the US office had the highest client satisfaction and highest case load globally. • Assisted business consultants with resolution of set up, software and hardware issues. • Acted as a single point of contact for clients for support, consulting, upgrades, and service pack installation needs. elated business.

What they like about Maconomy:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Skills

MS Office Suite, MS Project, Project Workbench, SAP, Oracle

These are some of the questions we asked our climbers about their experiences with Maconomy: