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At&T Work Values
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Daily Duties at At&T:
Led and developed team of 52 sales support managers and 5 senior sales support managers located in 16 offices across a five-state region. Trained and mentored managers to improve their service and technical knowledge. Headed process and project management functions for Customer Loyalty Team, managing personnel, and customer assignment changes to maintain proper alignment. • Directed focus groups and compliance checks to ensure sales and service compliance with Customer Loyalty Team processes and behaviors. • Acted as third-level escalation contact for government, education, and medical customers. • Ensured continuous follow-up on all customer communications. • Validated accuracy of customer contracts. • Conducted resource estimating to support annual budget requests. • Recommended process improvement needs to senior level managers.
What they like about At&T:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Tags
development, training, coaching, project management, needs analysis, strategic agility, change management, Microsoft Word, SixSigma, Microsoft Excel, Microsoft Project, Microsoft Outlook, Microsoft Visio, call centers, telecommunications, strategy, leadership, management, facilitator, analysis, performance management, sales management, program management, process management, MPLS, VOIP, Cloud, employee relations, team building, leadership development, Microsoft PowerPoint, performance appraisals, operations management, accounting, financial reporting, fund raising
Skills
Information about At&T
Company Rank: Not Available
Average length of employment : 3 years
Average salary of employees: $112,000
These are some of the questions we asked our climbers about their experiences with At&T:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
