Cgi Work Values

Daily Duties at Cgi:

Implementation of new clients, work directly with programmers to insure that the client has authority to access on to the Inside/Out system and able to use the C2 Tracking Documentation system for all issues. Tested the billing cycle to insure that the system would generate the correct bills, fees and notices. Ran daily cycles for each client when needed, to insure that the policy and claims information was captured: Cancellations, Reinstatement notices and Premium notices. Performed system testing on EFT (Electronic Fund Transfer) to verify money was posted to policy accounts. Performed quality assurance and printed Declaration pages for print layoff. Created test metric for production support team, for commercial policies and claims. Loaded and customized data tables using Visual Data Management. Wrote Business Requirement Documents to be tested by Business Analysts. Tested each issue and updated spreadsheet for clients to verify that production issues were completed. Updated C-2 tracking system and SharePoint of all incoming tickets of issues reported by the client, and assisted programmers with modification, enhancements to the existing system. Worked directly with clients and/or users on how to use the InSide/Out software. Work with clients to insure that all policies and claims information were updated correctly on the web. Worked directly with US and Canadian clients to insure that documentation is updated and team members are informed as to the clients’ needs. Software and Hardware: InSide/Out Software (WPC), Dimension and C2 Tracking System, Microsoft Excel, Outlook, SharePoint and VDM

What they like about Cgi:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

consultant, quality asurances, tester, trainer, Property and Casualty, Human Services, case manager, client manager

Skills

Business Analyst including AS/400, InSide/Out (WPC), Microsoft: Word, Excel, SharePoint, Administrative Assistant and Help Desk, Special Education: Learning Disibility

These are some of the questions we asked our climbers about their experiences with Cgi: