Accenture Work Values

Daily Duties at Accenture:

• Involved in JRD (Joint requirements Development) sessions to provide inputs on the requirements designed in terms of cross functional teams. • Analyzed the User stories to interpret the functional aspects of the system under test. • Worked on Functional, Non Functional (Security/Compliance/PCI/Non PCI) requirements, Performance requirements. • Worked and analyzed on requirements related to backend DB validations, batch processes, error codes and flat file formatting for DB. • Discussed with Development leads, DB Architects to better understand the Data models to design the SQL queries for testing the • Created, reviewed test scenarios and test cases to cover end to end transaction processing for the data records from OLTP to OLAP systems. • Prepared test plan and test approach documents and scheduled walkthroughs with stakeholders • Worked on end to end SDLC model for all testing phases, including test initiation, test planning, test design, test execution and control, implementation, closure and support • Worked on Agile methodology and successfully implemented more than 6 releases for Compass application and two waves with 3 sprints for the DoD project for eSD,Web and IVR applications. • Coordinated with Scrum master on the overall user stories in scope or deferred to subsequent release for each sprint. • Worked, reviewed on all the testing artifacts for each testing stage and ensured all the deliverables are produced as per overall test schedule laid out. • Scheduled meetings with business on requirements walkthrough for better understanding and did necessary gap analysis in testing scope. • Used QC as the test management tool for mapping requirements to test cases. • Managed all the folder structure in QC for each sprint for each of eSD, IVR, Web applications. • Interviewed resources for the project and on boarded 8 resources in a weeks’ time to address the immediate onshore requirement for DoD project to align with release timelines • Ramped up the offshore team from 4 to 18, to accommodate growing scope for each sprint. Forecasted the resource allocation accordingly at the end of each time period and aligned the resources from one sprint to another. • Managed overall testing progress and aligned it to enterprise release timelines for each sprint. • Delivered the most complex functionality for the scope items related to eSD for Free Form Faxes, MTF (Military Treatment Facility) Indicator for prescription and drug deliveries. • Created and reviewed Load/Stress scenarios for performance testing using the LoadRunner. • Preparation and execution of test scripts using VuGen and monitoring using Load Runner. • Good at concepts of correlation and parameterization in Load Runner (VuGen) • Executed performance and endurance testing of project to compare Transaction Response Time for business critical transactions on different builds of web based applications. • Utilized LoadRunner Controller to perform volume testing to verify the system load process. • Used Load Runner to check the source of Performance delay, Network or client delays, CPU performance, and Input and output delays. • Responsible for monitoring and analyzing activity and performances reports using LoadRunner Analysis. • Responsible for identifying bottlenecks in the system using LoadRunner Controller. • Testing to make sure the flag off functional scenarios are addressed for code moved to production but still dormant using switches concept was been taken care of. This means testing each phase or cycle with on and off and complex coordination tasks between developers and environment leads. • Tested the functional aspects of the mobile application developed for customers to track the drugs, refill status, claim status etc. The functional aspects of the application were tested both on Android (Samsung) and IOS (Apple 4S) OS’s on the smart phones. • The types of testing covered under mobile testing included—Functional, Performance testing, memory leakage testing, Usability testing and installation testing. • Challenges in terms of scope creep for the functional enhancements for mobile application were addressed and taken care in the test scripts for test. • Performed compatibility testing on different browsers of android/iOS browsers like Opera/Safari/Mozilla/IE/Chrome etc. • Established the QA specific calendar with design, internal reviews, walkthroughs, approvals and execution deadlines which gave both onshore and offshore clear visibility on where we stand and what tasks need to be focused with a one stage view. • Managed the test environment configurations and test data requests for test execution. • Worked on Mainframes for generation of test data and validation of backend values to front end application in the VAX systems • Test data analysis, test data gathering, cross team co-ordination is being done and risks are mitigated and issues solved by necessary daily/weekly calls involving the test data team from required audience among all stakeholders • Performed Mobile testing from onshore as part of functional update on the application widget on IPhone/Android devices. • Ensured the down time for environments are tracked appropriately and raised incident reports if seen impacting the critical path of testing timelines. • Monitored defects on daily basis and addressed the Critical and high priority defects in defect meetings and established ETA for quick fixes. • Ensured the overall testing efforts for the project was with in the budget and implemented the releases without any production issues during business checkout. • Played a critical role as part of Testing program manager for the IT process change management effort during the merger of ESI and Medco for ESI Holding company. • Established a consistent, repeatable customized testing life cycle process and framework for business application and infrastructure testing functions based on the feasibility analysis of left and right’s organizations existing processes thus leveraging the more robust ones and paving a way to a new emerged process from both merging allies thus reducing the business risk by promoting more predictable testing actions and results. E.g.: CMI vs I deliver in ESI West to East • Participated in product analysis for migration from QC 10.0 to QC 11.0 ALM and rolled out the tool in steps across different business functional areas. • Worked on pilot project for movement of data from QC 10.0 to QC 11.0. • Was responsible to layout the framework specifically for Testing for Integration effort thus identifying the projects impacted, identifying the gaps and the ones which need a testing to be undergone for the impact analyzed, • Identified and prepared the approach in test plan and documented the strategy • Identified the issues and risks seen at each phase and thus tracing the project till the project is migrated from legacy to new system. Also have succeeded in achieving the target through a strict time line and tier phase wise approach thus leading to flawless migration from legacy to new systems by addressing key challenges on our way in terms of managing data and solving defects • Designed the change management system for the changes which needs a feasibility study to be approved across the enterprise level by the organization after the merger (ESI with Medco) • Participated and represented testing stream for the release management system reengineering for the merged organizations to define how the QA timelines would have to be aligned for the projects during merger. • Established the whole new process of handling Change requests and the Production defects from centralized QA stand point. • Laid a 30-60-90 plan to sort on the major impacts in terms of process changes we see from the east and west organizations in terms of testing and release readiness. • Supervised on overall progress on the changes planned to be implemented with the Change leads from each vertical. • Created QA Knowledge area assets, templates and built share point specific to house all the artifacts that can be used for testing activities. • Day to day responsibilities of managing QA deliverables on Test Approach, Test Plan, Test Strategy, Test Schedule, Escalation matrix are being worked/reviewed and approved. • Shape the test schedule in collaboration with the stake holders to achieve work break down structure and timelines of testing activities as per entry and exit criteria of each phase. • Coordinate with the resource management to procure skilled resources and on boarded in house resources unlike conventional RBWO(resource based work order) and saved significant amount of cost along with bringing in required expertise from UC(unified communications) • Managed team and addressed issues or concerns by having touch points every once a week. • Worked on configuring the test environment (BIC9) for the testing by interacting with Dev/Environment/Vendor leads. • Built a separate test environment with zero overhead cost for testing in Direct Dial project and few other projects where initially the vendor team was testing for Unit and System on Production environment • Controlled the window time frame for the changes to be streamlined to test environment • Established the process of having two rounds of environment shakedowns for the production code replicated in testing environment with and without project changes to ensure the code is stable and to ensure the project changes has smooth operation when moved to production. • Interacted with other DC groups to obtain test data required for test execution. This included requesting of Agent ids that have multiple books of business, single book of business in single or multiple states. • Created a matrix to ensure all possible combinations are captured and identified as part of testing. • Created requirements traceability matrix(bidirectional) for all the requirements identified as part of testing scope • Reused the existing test infrastructure for regression testing for downstream impacted cross functional teams and reduced significant amount of time and rework (e.g.: reused three systems with 6 profiles loaded with existing test ids for testing in IVR lab) • The major issues around the project changes impacting cross functional teams in terms of services used or passing the information to downstream applications are addressed in daily meetings with stake holders. • Created Entry and Exit criteria’s for each testing phase completed and moved to another. This ensured all the mandates are met before moving to next phase officially only after key stakeholders signed off with any exceptions mentioning reasons documented. • Two major instances were uncovered by testing and reported to stakeholders where the entire project scope has to be changed due to the intermediate change being rolled out to production way earlier. Have worked the alternative paths and laid the test plan for overall activities already in progress this saved close to $5600 in cost of fixes and rework. • Issues at hand on additional scope not covered as part initial scope in the user stories which are considered as requirement gaps found during test design process were addressed by revising the timelines for the scope and impact on schedule by revising the schedule • Ensure the overall test execution for the test cycles targeted are completed within the overall time lines without major impact to schedule • Designed the overall test summary report which is easy to review by Sr.Executives and has been appreciated for the detailed yet concise report being shared on daily basis. The same report published by the project is taken as the standard layout to be used by other projects with in the same DC. • Played a crucial role as defect coordinator as part of defect management and aligned with agreed SLA’s for type of defects as per severity. • Signoffs are obtained with a formal walkthrough procedure impacting all stakeholders. • Coordinated with CAB (Change Advisory Board) and CHAT (Change assessment teams) to represent testing in terms of alignment to a release window for SF-I client. • All necessary documentation was provided to meet audit compliance at Client side when moving from one testing phase to another as required. • Aligning the release as per enterprise level release guidelines.

What they like about Accenture:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

TCP Estimation, ROM Estimation, Sql, MySql, Load Runner, Test Link, Unix, Test Project Management, Test Architect, Quality Center

Skills

Quality Center, Test Link, Trac, Prepop tool(IVR), RET(Risk Estimation Tool), Mega, Oracle Toad, Informatica, Sybase, DB Comparator, puTTY, winSCP, Test Management, QTP

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