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Alcatel Usa Work Values

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Daily Duties at Alcatel Usa:

• Managed Lightwave (Optical) Technical Assistance Center (TAC) to provide customer support 24 x 7 on the Application, Operation, and Maintenance of Alcatel Equipment. • Supervised twenty-two Technical Support Engineers after promotion in Mar 1998 from Technical Support Engineer position. • Provided status reports on issues critical to Operations and Customer Satisfaction. • Implemented a Call Review Process using Oracle Tools to improve Support Engineers' effectiveness. • Implemented the first Telecommuting work program for TAC in Alcatel USA.


What they like about Alcatel Usa:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.



Skills

Optimistic & Strong Problem Solver, Proven Strong and Active Leader, Focused Planner and Manager of Resources, Straight Forward & Open Management Style , Motivator, Contributor & Working Manager, Experienced Project and People Manager, Desire for High Customer Satisfaction, In-depth Understanding of Customers and Internal Processes, Ability to Grasp the Broader Picture while still Giving Attention to Detail, Strong Communication Skills, Professional, Competent, Motivated, Passion for Customer Service & Care, Instrumental in Driving Revenue Based Projects & Key Milestones to Completion, Phenomenal Organizational Ability with Terrific Attention to Detail, Positive, yet realistic attitude, Financial & Materials Management, Inspiring & Energetic Team Player, Strong “Can Do” Work Ethic, Pre-sales and Post-sales Project Management Strategist , Military experience

Information about Alcatel Usa


Company Rank: Not Available

Average length of employment : 1 year

Average salary of employees: $150,000

These are some of the questions we asked our climbers about their experiences with Alcatel Usa:

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Were your performance expectations clearly communicated?

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Were you recognized for meeting or exceeding expectations?

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Did you feel like your personal contribution was important?

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Was your career path clearly outlined and discussed?

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I would recommend this as a place of employment.
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I believe in the purpose of this organization.
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I would work for this organization again.
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I feel employees are fairly compensated.
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Climbers who worked at Alcatel Usa had these interests:

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