Interested in finding more jobs in Englewood, CO? Click Here to create a Climber profile today!
Sprint / Nextel Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at Sprint / Nextel:
I was hired to managed 15-18 representatives on a team within NSS Back Office workflow providing directions and ensuring SLAs met in different queues from KANA (RMA, Family Locator, Indirect SOAR, Sales Force Adjustments, SOAR Escalations and Demo’s), SST (Boost Migrations, EN1010, Enterprise Quality Assurance, i27X Follow-ups, Hierarchy Follow-up, and Partially Activated Follow-ups) and group mailbox for Enterprise QA I ended up creating processes to speed up handle time and ensure quality. I was chosen to assist manager in reporting numbers to corporate, develop reporting and communication to the floor. As a result of my ongoing communication, our team was able to stay within SLA, and most of the time clear queues before SLA.
What they like about Sprint / Nextel:
Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.
Tags
Multi task, Payroll, Team player, Training, PeopleSoft, Business Objects, On-boarding, Leadership, FMLA/Short Term Disability/ADA, Supervise, Human Resource Generalist, Cost reduction, Project Management, Process Coordinator
Information about Sprint / Nextel
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $57,900
These are some of the questions we asked our climbers about their experiences with Sprint / Nextel:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
|
| Were you recognized for meeting or exceeding expectations? | 0.0 |
|
| Did you feel like your personal contribution was important? | 0.0 |
|
| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Sprint / Nextel had these interests:
| Websites | |
|---|---|
| CNN |
Up to date world wide news |
| HRhero http://www.hrhero.com/HRreading.shtml?HLe |
HRhero.com provides legal information, training, and compliance tools on state and federal employment law, supervisor training, and employee management for human resources and other business professionals. |
| HR.com http://www.hr.com/ |
website for HR professionals |
