All Other Experience Work Values

Daily Duties at All Other Experience:

Web Genie LLC Chesapeake, VA Web Design/Technical Support Consultant (Contractor) January 2004 – Current • Serve as owner/consultant for this Internet service company, which provides web site analysis and business consultations, web site creation, design and content, web site hosting, and search engine optimization (SEO). • Provide clients with a variety of solutions: industry research, content writing, web site lead delivery systems, email marketing, e-commerce web site design, print advertisements, and web site tracking reports. Dollar General Virginia Beach, VA Assistant Store Manager September 2010 – January 2011 • Managed daily operations of retail/grocery store. Recruited, hired, trained, and monitored shift employees. • Supervised store inventory, conducted product reordering, stocking, and warehouse product rotation. I.O.D., Inc/Sentara Norfolk General Hospital Norfolk, VA Medical Records Supervisor (Direct Hire) October 2007 – March 2008 • Worked for a medical service contractor as a hospital site medical records supervisor, overseeing a staff of 5 support representatives. Completed HIPPA compliant customer requests for medical record information. • Was personally responsible for completion of medical record requests received from Risk Management, the Legal Department, and the Hospital Review Board. Selected to manage the court ordered requests. • Coordinated internal password security administration, and computer and software training requirements. • Demonstrated organizational, management, and communication skills as well as a diligent work ethic. AutoMark (Reynolds Web Solutions) Virginia Beach, VA Account Specialist/Technical Support Rep (Direct Hire) June 2001 – July 2007 • Started as a technical support representative in a call center to provide training and assistance to internal and external automotive dealers and vendors. Created internal processes and applications. • Developed first internal software training certification program; became department Training Specialist. • Promoted to Team Leader to manage a help desk team, which provided exclusive technical support to a high profile customer account. Served as Project Liaison between Research and Development and customers. Sears Group LLC Virginia Beach, VA Office Manager (Direct Hire) July 1999 – June 2001 • Supported owner of a financial services company by providing administrative, customer service, and technical support to clients and vendors. Researched shareholder information and client account histories. • Distributed financial information to clients, and performed receptionist and IT administrator tasks. Express Page Internet Services North Plainfield, NJ Office Manager August 1997 – June 1999 • Led in training (presentation, employee coaching, professional communication, and business writing). • Was responsible for the call center, administrative/human resources, customer service, accounting, and technical support departments. Prepared year-end tax documentation. Created call center marketing scripts. • Performed product presentations and customer training. Led in server setups for customer accounts. KPMG Peat Marwick LLP New York, New York Lead Administrative Assistant September 1995 – August 1996 • Worked for the financial consulting banking practice, providing administrative and clerical support to 50 partners, directors, consultants, and analysts. Selected to serve as Lead Coordinator to coordinate the workflow, assembly, and delivery of time-sensitive special project proposals for customer accounts. • Duties involved requisitioning of office supplies, processing expense reports, arranging and managing detailed U.S. and overseas travel logistics and itineraries, planning and coordination of office events, scheduling and managing meeting and conference logistics, and coordinating internal/external catering. • Was responsible for incoming and outgoing mail distribution; created mass mailing of client proposals. Northeastern Products Div./Campbell Soups South Plainfield, NJ Logistics Coordinator (Direct Hire) July 1994 – June 1995 • Coordinated shipping and receiving arrangements of spices to and from Campbell manufacturing plants. • Coordinated spice shipments to manufacturing plants, based upon new inventory production forecasts. • Received Hazardous Material (HAZ-MAT), Material Safety Data Sheet (MSDS), and Forklift Operator training, certifications, and credentialing authority for shipping/receiving of hazardous chemicals. • Earned reputation as being well-respected, approachable, fair, objective, motivating, and trustworthy. COMPUTER/TECHNICAL EXPERTISE Microsoft Windows, Adobe Systems Adobe Dreamweaver, Microsoft FrontPage, Microsoft Image Composer, and Microsoft Office (Word, Excel, PowerPoint, Outlook)

What they like about All Other Experience:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

assistant administrator, administrative assistant, office manager, patient registration, receptionist, entry level, administrative, customer service, Forecasting, Research

Skills

Project Management, Risk Management, HR Management, Data Analysis, Quality Assurance, Process Improvement, Program Management, Systems Management, Leadership Expertise, Policy Development, Healthcare Administration, Training and Development, Operations Management, Career Development, Coaching/Mentoring, Forecasting, Research

These are some of the questions we asked our climbers about their experiences with All Other Experience: