Qtc Work Values

Daily Duties at Qtc:

Manage 24 direct reports to provide on time delivery of services to the Veterans Affairs for claimants benefits. Manage and handle a high volume of inbound and outbound calls from business to business, physicians and customers. Calls ranged from scheduling customers medical exams and tests to handling complaints. Trained all staff on importance of customer service and deliveries that resulted in overall decrease of late submissions to VA from 180 days to 90 days or less. Manage processes and procedures to ensure timely and quality completion of services according to customer’s specified pre-set conditions. Manage and assist in the resolution of customer issues.

What they like about Qtc:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Quality, Management, Customer Service, Auditor, Process Improvement, TQM, cGMP, GxP, SOP, Medical Device, Validation, Calibration

Skills

Quality Assurance, Process Improvemnt, Validation, Calibration, Mentor, cGMP, SOP, Multi-Location Management, FDA, Training

These are some of the questions we asked our climbers about their experiences with Qtc: