General Dynamics Work Values

Daily Duties at General Dynamics:

As the Senior most Technician assigned to the Information Systems Support office, my assigned duties were to assist all the other technicians resolve issues related to the support and maintenance of all the Computer systems that were assigned to the Intelligence Doctorate (J2) for the US Central Command Headquarters Tampa, FL. My biggest responsibility was to maintain and support the High End systems and servers that supported the Data Center that had assets installed worth over $800 Million. Fully versed on the operation and maintenance of SUN, Dell, HP/Compaq servers and workstations. Responsible for assisting over 2500 customers with all issues related to the use of the software and hardware related to the intelligence mission at US CENTCOM. Mentored junior technicians on the best practices to troubleshoot both software and hardware problems and return the customer to full operation in the minimum time possible. Additional responsibility’s included determining the extend to the backup/sparing equipment that was needed to support both the main headquarters in Tampa and deployed locations throughout the Middle East.

What they like about General Dynamics:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Systems Analysis, Windows XP, Windows 7, Troubleshooting, Server / PC Repair, System setup and installation, Software installation and troubleshooting, Ticket systems

Skills

Server/PC troubleshooting, Windows XP knowledge, Windows 7 knowledge, Customer Support / Service, Written and Verbal communications, Personnel Management and Supervision, Ability to grasp new technoligies, Working under pressure and deadlines, Testing System Components, High Standards of Ethics and Integrity

These are some of the questions we asked our climbers about their experiences with General Dynamics: