Manpower Group Work Values

Daily Duties at Manpower Group:

CLIENT RELATIONSHIP MANAGER (NATIONAL ACCOUNTS) Serve as main contact and trusted advisor for the management and retention of a $1B assigned portfolio. Engage as project manager with implementing staff at newly assigned accounts. Engage client base in driving profitability and revenue growth. Build and develop lasting relationships within accounts by developing business through active contact with existing clients to enhance customer service and recognize accounts that may be at risk. Actively consult with clients to identify service solutions. Profile existing clients in conjunction with Sales Executives to ensure cross selling is occurring and new departments are uncovered for further growth. Partner with other Manpower lines of business to uncover sales opportunities in current customers. Provide high level customer service to clients and manage the relationship, with a focus on increasing overall wallet share for ManpowerGroup. Control and manage all issues related to invoicing, credits, adjustments, client spending, volume, pricing, increases, and other challenges related to assigned accounts. Review and prepare all financial and general management reports and present to HR management and C-suite executives on a quarterly basis. Conduct monthly client site visits.

What they like about Manpower Group:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Portfolio Management – Strategic Marketing – Product Management – Client Relations – Cross Selling – Relationship Management, Performance Development – Process Improvement – Revenue Growth – Training

Skills

microsoft office, Visa/MC interchange, consultative upselling, Relationship Management

These are some of the questions we asked our climbers about their experiences with Manpower Group: