Kaiser Permanente Work Values

Daily Duties at Kaiser Permanente:

I was in charge of developing the administrative process around maintaining and monitoring research participants health record information for a $1 million study that was entitled "Linkbase," which was looking at how behavioral aspects of individuals personalities affected the nature of how individuals would care for themselves if they where provided with ongoing support in order to change their personal habits in order to become healthier while having Type II Diabetes Mellitus. in this project I completed design of an access data base that tracked pertinent information in relation to the studies participants. I maintained a very busy schedule for five research managers by recruiting over 300 participants into the study. in addition to my duties of recruiting I was also in charge of scheduling visits, and locations for our managing coaches to visit with our members.

What they like about Kaiser Permanente:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Denver, Customer Relations, Manager, Medical Customer Service, Employee Relations, Reliable, Kronos Payroll System, Health Connect (Resolute) Electronic Medical Record System, Citrix Mainframe Membership System, Excel Spreadsheet Creation and Maintenance, Cash Handling Maintenance, Coaching and Mentoring, Employee Records Retention, Employee Evaluation maintenance, Kiosk implementation and maintenance, Inter departmental relationship building and collaboration, Global Credit Card system, Xerox office equipment maintenance, Project management development and maintenance, Lean Six Sigma process participant, Venor relations and maintenance, Non-payroll budgeting maintenance, Superior Customer Service, Accounts Payables, Accounts Receivables, Audits, Cost / Benefit Analysis, Full Service Cash Handling, Expense Control, Internal Controls, Payroll, Reporting, Change Management, Consulting, Project Management, Restructuring, Team Leadership, Policy Development, Process Improvement, Benefits / Compensation, Employee / Union Relations, Recruiting, Training / Development, Workforce Planning, Performance Management, Needs Assessment, Client Relations, Presentations, Public Relations, Procurement / Purchasing, Vendor Relations, Cost Reduction, Operations Management Scheduling, Risk Management, OSHA / Regulatory Compliance

Skills

Customer service, Supervising, Spreadsheet creation, Attention to detail, Issue and Conflict Resolution, Vendor relations, Budget Maintenance, Research grant administrative tasks, Project management

These are some of the questions we asked our climbers about their experiences with Kaiser Permanente: