Kaiser Permanete Work Values

Daily Duties at Kaiser Permanete:

I ensured that our members always received a very high level of service, in this position I supervised the daily front end operations for Smoky Hill Medical Office, Franklin Medical Office, and Skyline Medical Office. I trained, coached, and mentored staff by focusing on our company's goals and objectives. I also assisted in the further development of the companies Revenue Cycle Initiatives by ensuring that I had expert knowledge of the billing cycle which included understanding the disease process, ICD-9 and ICD-10 coding procedures, CPT coding procedures, and educating our members on the life cycle of how bills are generated from beginning to end for our members. I encouraged and fostered an environment of self-empowerment with my employees. I also managed a budget of payroll and non-payroll items and ensured our employees where providing a caring and compassionate atmosphere for our members. I also acted as a liaison between Exempla Hospitals, Patient Business Services Back Office. I identified problem areas, analyzed needs, and implemented successful solutions. I also served on the boards for Sarbanes Oxley, RCI, and the Lead Patient Registration upgrade committee. I provided input on processes, changes, and upgrades based on cost/benefit analysis, and data from cash flow collections from patient flow.

What they like about Kaiser Permanete:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Denver, Customer Relations, Manager, Medical Customer Service, Employee Relations, Reliable, Kronos Payroll System, Health Connect (Resolute) Electronic Medical Record System, Citrix Mainframe Membership System, Excel Spreadsheet Creation and Maintenance, Cash Handling Maintenance, Coaching and Mentoring, Employee Records Retention, Employee Evaluation maintenance, Kiosk implementation and maintenance, Inter departmental relationship building and collaboration, Global Credit Card system, Xerox office equipment maintenance, Project management development and maintenance, Lean Six Sigma process participant, Venor relations and maintenance, Non-payroll budgeting maintenance, Superior Customer Service, Accounts Payables, Accounts Receivables, Audits, Cost / Benefit Analysis, Full Service Cash Handling, Expense Control, Internal Controls, Payroll, Reporting, Change Management, Consulting, Project Management, Restructuring, Team Leadership, Policy Development, Process Improvement, Benefits / Compensation, Employee / Union Relations, Recruiting, Training / Development, Workforce Planning, Performance Management, Needs Assessment, Client Relations, Presentations, Public Relations, Procurement / Purchasing, Vendor Relations, Cost Reduction, Operations Management Scheduling, Risk Management, OSHA / Regulatory Compliance

Skills

Customer service, Supervising, Spreadsheet creation, Attention to detail, Issue and Conflict Resolution, Vendor relations, Budget Maintenance, Research grant administrative tasks, Project management

These are some of the questions we asked our climbers about their experiences with Kaiser Permanete: