Fed Ex Home Delivery Work Values

Daily Duties at Fed Ex Home Delivery:

As the P&D Operations Manager I had been responsible for managing the pick & delivery (P&D) operations through the management of staff and achieving results indirectly through the use of Independent Contractors (IC), Independent Service Providers (ISP), temporary agencies and their employees. Work close with customer service, sales, Customer Pickup Coordination and station management to ensure successful customer results. Plan, organize, staff, direct and control day-to-day operations of the P&D department Forecast staffing needs, package volume, potential logistical issues and budget Manage the station’s sort operations, route planning and overall facility logistics Manage company’s contractual relationships with ICs and ISPs, including conducting and documenting business discussions, conduct forums and ensure the company’s compliance with the applicable agreement. Advise senior management on decisions to initiate or terminate operating agreements. Manage and ensure DOT and OSHA requirement and compliance for the entire facility Conduct internal audits regarding service quality, facility financials, contractor relations, safety compliance, customer service and other markers. Create actions plans and oversee implementation Crisis Team Management: troubleshoot and provide logistical situations to operations in different parts of the country (natural disasters and team management short falls) Monitor and evaluate productivity standards for pickup and delivery service at the facility Implement the FedEx SAFE Driver Program to all new approved driver candidates •Promote and implement safety culture in every aspect of the operation Evaluate staff performance and productivity, hire, train and terminate as required

What they like about Fed Ex Home Delivery:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Spanish, e-business, Latin America, Account Management, Logistics, Operations, Customer Service, MS Office, MAC, Business, Management, Workforce Management, Safety, Leadership

Skills

Languages, PC use, Sales, Mac OS, Operations

These are some of the questions we asked our climbers about their experiences with Fed Ex Home Delivery: