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Verizon Wireless Work Values
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Daily Duties at Verizon Wireless :
Set high standards for customer service and satisfaction levels, and lead call center team members to meet those standards. Played a major role in introducing a successful culture change centered on customer loyalty which resulted to an increased in customer satisfaction by 25%. Analyzed the current state of the call center department, set short and long term improvement goals, develop a strategy to achieve them and then coach team members toward goal attainment and improvement.
What they like about Verizon Wireless :
A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.
Skills
Microsoft Project Professional, Microsoft Office Suite (Word; Excel; PowerPoint; Access), Microsoft Visio, Microsoft SharePoint, M.R.I.S, SEACARD Systems, D.F.A.S , Requirement Gathering & Documentation, Business Case Development, Problem Analysis & Resolution, Strategic Planning, “As-Is” Business Process Analysis, Time and Schedule Management, Excellent Oral/Written Communication Skills, Baseline development & Review, Cost Performance Report Formats , Communication and Stakeholder Management, Critical Path Analysis, Integrated Project Life Cycle, Project Planning, Project Controls, Project Risk and Issues Management, Project Budget Management, Project Quality Management, Project Status Reporting, Project Scheduling and Tracking, Project Procurement Management, Project Scheduling and Network Analysis, KPI Methodology Management, Work Breakdown Structure (WBS), Project Management Professional (PMP®) Certified
Information about Verizon Wireless
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $57,500
These are some of the questions we asked our climbers about their experiences with Verizon Wireless :
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
